Privacy Policy



Kredite - Instant personal Loan App app as a Free app. This SERVICE is provided by kredite - Instant personal Loan App at no cost and is intended for use as is.



This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.



If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.



The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at kredite - Instant personal Loan App unless otherwise defined in this Privacy Policy.



Information Collection and Use



For a better experience, while using our Service, we may require you to provide us with certain Personally identifiable information, including but not limited to Name, Email, Identification ID, Contact Number, Address. The information that we request will be retained by us and used as described in this privacy policy.



The app does use third party services that may collect information used to identify you.



Link to privacy policy of third party service providers used by the app



Log Data



We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.



Cookies



Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.



This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.



Service Providers



We may employ third-party companies and individuals due to the following reasons.



We want to inform users of this Service that these third parties have access to your Instant personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.



Security



We value your trust in providing us your personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.



Links to Other Sites



This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.



Children’s Privacy



These Services do not address anyone under the age of 13. We do not knowingly collect Personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with Personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal information, please contact us so that we will be able to do necessary actions.



Changes to This Privacy Policy



We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case, any changes are made in the Privacy Policy, we shall update the same on the Platform. Once posted, those changes are effective immediately, unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the Services constitute Your acceptance of the changes and the amended Privacy Policy. We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.



Our goal in this privacy policy is to be completely transparent about the data we collect, use ,share, store and protect personal information about users. 



We make every effort to ensure that the information you provide will not be misused. At Kredit E we are committed to providing you with the best service possible. 



This privacy policy ‘Privacy policy” would apply to information we collect. When you access or use our Kredit E App or Our website (collectively the “Services”). 



This policy describes our policies and procedures for the collection, use, storage, processing, disclosure and protection of any information, including, but not limited to, business or personal information provided by you as a user ( “you/r” or “user” ) while using the platform. user shall mean any person/ persons, who visits, uses, deals with and/ or transacts through the app or avails our services and includes a browser. 



This policy constitutes a legal agreement between you, as the user of the platform, and Kredit E, as the owner of the platform. you must be a natural person who is at least 18 years of age. by visiting/ accessing the platform, through the app and voluntarily providing us with information (personal and/ or non- personal) for the products or otherwise, you are consenting to our use of it in accordance with this policy. 



This policy does not apply to third-party websites / applications that are connected via links to the platform. if you do not agree with the terms and conditions of this policy, please do not proceed further to use/ access this platform. your use of the platform will be governed by this policy as applicable to the platform together with all policies, notices, guidelines, disclaimers that are published and shared with you from time to time which are incorporated herein by way of reference including but not limited to our terms & conditions and such other terms as may be applicable to you in your capacity as a user of the website. 



This policy shall be enforceable against you in the same manner as any other written agreement. we may update this policy from time to time. You must periodically review the policy for the latest information on our privacy practices.



ELIGIBILITY 



Persons with below Eligibility criteria are permitted to call for any services/to borrow from this site. 



1. Age should be between 20 to 50 years 



2. Must have valid pan card 



3. Must have valid Aadhar Card 



4. Must have bank account 



5. Must be resident of India 



6. Must have active Indian SIM / mobile number



COLLECTION OF USER PERSONAL INFORMATION 



During your use of the Kredit E Platform, we will collect information and data including but not limited to your personal information and sensitive personal information / data (“SPD & I”) as defined under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. 



You hereby provide us explicit consent to collect the following data from you as a data provider which also includes SPD & I. Your name, address, date of birth, contact information, marital status, PAN number, name of the bank where you have a primary account, bank statements, pay slips, etc.. 



Details regarding your employment, including, years of experience, details of income, name of the current employer, details of the office address, details regarding the years/months completed with the current employer. Know Your Customer data such as Aadhaar, PAN, Voter ID, photo etc. Your unique identifiers such as username and password, preferences information and transaction history. Any other information that Kredit E is required to collect as per its specific mandate from Reserve Bank of India or as a requirement under applicable law in India. 



The information We collect about You will depend on the products and services we offer, on an ongoing basis. The information collected from You will be used in order to effectively provide Services to You. 



If You do not allow Us to collect all the information We request, We may not be able to deliver all of these services effectively. You hereby provide us explicit consent to use the data specified above as per the terms of this Policy.



USE OF YOUR PERSONAL AND OTHER INFORMATION 



You hereby provide explicit consent to Us for the use of Your information provided (including SPD & I) provided by You to Us (as specified above) and to share such information with third parties for the following purposes. 



Monitor, improve and administer our Kredit E Platform Manage our risks including the risk of fraud that may be committed against us or our partners. 



Analyze how the Kredit E Platform is used, diagnose service or technical problems and maintain security. Send communications notifications, information regarding the products or services requested by You or process queries and applications that you have made on the Website, including marketing and promotion of our Kredit E Platform by way of tele messages or emails or calls. Manage our relationship with you and provide You with or inform you about other products or services we think you might find of some use. Conduct data analysis in order to improve the Services provided to the User. 



Use the User information in order to comply with country laws and regulations. 



To conduct KYC for based on the information shared by the User for the provision of Services and availing the Product. This would include conducting analysis of your bank statements and eKYC.Kredit E, may directly or through third parties, conduct the KYC on its customers. 



In the event the KYC as detailed under this clause is being conducted by its third party service providers, Kredit E shares Your relevant information with such third party service providers to avail the said services. 



Use the User information in other ways permitted by law. Use the information obtained from Your Device to control risk, detect fraud, and provide better services to You. 



We will use and retain Your information for such periods as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.



COLLECTION OF INSTALLED APPLICATIONS



We collect a list of the installed applications’ metadata information which includes the application name, package name, installed time, updated time, version name and version code of each installed application on your device to assess your creditworthiness and enrich your profile with pre-approved customized loan offers.



STORAGE



We require storage permission so that your KYC and other relevant documents can be securely downloaded and saved on your phone. You can then easily upload the correct KYC related documents for faster loan application details filling and disbursal process. This ensures that you are provided with a seamless experience while using the application.



CAMERA



We require the camera information permission to provide you an easy/smooth experience and to enable you to click photos of your KYC documents along with other requisite documents and upload the same on the App during your loan application journey.



COLLECTION OF OTHER NON-PERSONAL INFORMATION



We automatically track certain information about you based upon your behaviour on our Platform. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users and improve our services. This information is compiled and analysed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.



Cookies are small data files that a Website stores on Your computer. We will use cookies on our Website similar to other lending websites / apps and online marketplace websites / apps. Use of this information helps Us identify You in order to make our Website more user friendly. Most browsers will permit You to decline cookies but if You choose to do this it might affect service on some parts of Our Website.



If you choose to make a purchase through the Platform, we collect information about your buying behaviour.



We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.



If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect such information into a file specific to you.



PURPOSE OF COLLECTING INFORMATION 



The intended purpose of collecting information provided by you is to. 



1. establish identity and verify the same. 



2. to facilitate your KYC. 



3. monitor, improve and administer our Platform. 



4. provide our service i.e. perform credit profiling for the purpose of facilitating loans to You. 



5. design and offer customized products and services offered by our third party financial partners. 



6. analyse how the Platform is used, diagnose service or technical problems and maintain security. 



7. send communications notifications, information regarding the products or services requested by You or process queries and applications that You have made on the Platform. 



8. manage Our relationship with You and inform You about other products or services We think You might find of some use. 



9. conduct data analysis in order to improve the Services / Products provided to the User. 



10. use the User information in order to comply with country laws and regulations. 



11. conduct KYC for our third party lending partners based on the information shared by the User. 



12. use the User information in other ways permitted by law to enable You to take financial services from our lending partners. 



We will use and retain the information for such periods as necessary to provide You the Services on the Platform, to comply with our legal obligations, to resolve disputes, and enforce our agreements. 



HOW LONG WE KEEP YOUR PERSONAL DATA FOR 



We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. 



To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. 



With this in mind, we have determined that. as required by applicable law, particularly those that relate to anti-money laundering, we will store your financial data for ten years from the date of the transaction, or longer if subject to the below retention period; and upon cancelling your Account, we will store all data related to your Account, including personal data and transaction data, for up to five years from the date of cancellation before permanently deleting it. 



We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation or other regulatory enforcement or action in respect of our relationship with you and/or your use of the Services. 



YOUR RIGHTS 



In certain circumstances and subject to certain jurisdictional restrictions, you may have the right to. Request access to your personal data (commonly known as a "data subject access request"). 



This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. 



This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. 



This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. 



Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. 



You also have the right to object where we are processing your personal data for direct marketing purposes. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain scenarios. Request the transfer of your personal data to you or to a third party. 



We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Withdraw consent at any time where we are relying on consent to process your personal data. Complain to the appropriate regulator for any data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance. 



To exercise one of the above rights, please contact us using the details provided above. We may need to request specific information from you to help us confirm your identity and ensure you are able to exercise the right you wish to exercise. 



This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.



YOUR CONSENT 



By using the Platform and by providing your information, you consent to the collection, sharing, disclosure and usage of the information that you disclose on the Platform in accordance with this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so as to make you aware of the information we collect, how we use it, and under what circumstances we share and disclose it. 



GRIEVANCES 



Users have complete authority to file a complaint / share feedback if they are disappointed by services rendered by Kredit E. They can give their complaint / feedback in writing or by way of an email to the following. feedback@kredit-e.com 



This policy is effective as of 2021-04-28



Contact Us



If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@kredite.com.



Address- 1/377, Amarkunj, Veer Savarkar Marg, Opposite Shivaji Park, Dadar West, Dadar, Mumbai, Maharashtra 400028 



Contact us +91 7318927125